Effective Date: 18-07-2025

Finest Cleaning Company Singapore (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application Finest Cleaning SG and related services.

1. Information We Collect

• Personal Details: Name, email address, phone number, address.
• Booking Details: Selected services, preferred date/time, payment information.
• Device Information: Device type, operating system, and app usage data.
• Location Data: If you enable location services, we may use it to assign the nearest cleaner or provide accurate service.

2. How We Use Your Information

• To process bookings and provide cleaning services.
• To communicate with you regarding your bookings and promotions.
• To improve our services and app functionality.
• To comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share limited data:

• With our cleaning staff for fulfilling bookings.
• With payment gateways for secure transactions.
• When required by law or legal processes.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for data processing.

For requests, contact us at contact@fs.com.sg.

6. Account Deletion

You can delete your account at any time directly within the Finest Cleaning SG app by navigating to Profile > Delete Account. Once confirmed, your account and associated personal data will be permanently removed from our systems within 30 days, except where retention is required by law (e.g., financial records for tax compliance).

If you face any issues, you may also request deletion by emailing us at contact@fs.com.sg.

7. Third-Party Services

Our app may integrate with third-party payment providers (e.g., HitPay). Their privacy policies apply to those services.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app and on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Finest Cleaning Company Singapore
📧 Email: contact@fs.com.sg
📞 Phone: +65 6330 5522
🌐 Website: www.fs.com.sg